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Factsheet

Digital literacy

Explore how digital literacy can help your business.
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Factsheet

Managing change

Familiarize yourself with steps to help your employees adapt to organizational change.
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Factsheet

Privacy and your business

If you collect, use or disclose personal information about individuals, you need to understand your privacy obligations.
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Factsheet

Renting a space

Know the key factors to consider before renting a space.
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Directory

Standards

Learn about standards that your business can follow to improve your products and services, or to increase your productivity.
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Guide

Assessing the health of your business

A periodic business health assessment should be a staple of your ongoing business planning cycle.
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Directory

Operations planning

Take steps to increase productivity, improve quality, and effectively manage the day-to-day operations of your business.
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Factsheet

Organizational design

Set up your organization - employees, information and technologies - to best meet your business objectives.
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Guide

Planning Your Business — RBC Royal Bank

Learn about the 7 key sections of a business plan and find examples to help you prepare your plan.
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Guide

Contrôle interne - guide de procédures (in French only)

Discover the benefits of internal control as a management tool and get examples of procedures to follow to achieve your goals.
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Guide

Modèle pour l'élaboration d'une stratégie globale d'entreprise (in French only)

Choose an overall strategy for your business using the structured analysis proposed in this model.
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Factsheet

Identify opportunities arising from your current business

Are you sitting on a golden opportunity for growth? Your current operations may be more fruitful than you think.
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Factsheet

Corporate social responsibility

In order to stay competitive in today's market, you might want to consider where corporate social responsibility fits into your operations.
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Facsheet

Strengthen your management team

Ultimately, there is only one boss — you. However, you may need to delegate decision-making responsibilities to others on your management team.
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Factsheet

Accessibility

Find out how to make your business accessible to persons with disabilities.
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Factsheet

What is intellectual property?

Find out what you need to know about intellectual property, and how to secure your IP rights.
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Guide

Your guide to business planning — CIBC

Start planning with the help of this line-by-line approach to business plan writing that takes you through the process one step at a time.
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Guide

Workplace Hazardous Materials Information System

Ensure safe handling of hazardous materials in your workplace. Learn how to use, store, handle, label and dispose of these materials.
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Factsheet

Commercial leases (in French only)

Find out about the legal requirements governing the signature of commercial leases in Quebec.
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Guide

Know your strategic alliance options

Alliances can help you expand your market. Learn about the different alliance strategies, and how to avoid risks and choose the right partners.
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Website

La Zone entreprise (in French only)

Take advantage of this secure space to access Government of Québec services online, to change your address and to meet your obligations.
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Website

Changing your business status

Find out what you should do when you make changes to the structure, status or ownership of your business.
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Statistics

Canadian Industry Statistics

Get industry data and analysis on a number of economic indicators such as employment, manufacturing and gross domestic product.
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Guide

Legal issues for small business

Do you really need a lawyer when you start your small business? Find out how legal counsel could benefit your business.
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Statistics

Research and insights to help you grow and compete

Looking for information that is relevant to your business? Find research, statistics and analyses of Canada's industries.
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Factsheet

Business continuity plan and templates for entrepreneurs

Is your business prepared to handle any situation? Find out how to create and implement your emergency preparedness plan.
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Factsheet

Technological and strategic intelligence

Learn what intelligence is, how to implement it in your business and what resources are available to help you.
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Factsheet

Understanding your business lease

Learn about the different types of commercial leases, and your rights and obligations as a tenant.
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Guide

Develop your management team

Find out the processes and methods you will need to set up your management team.
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Factsheet

Product licensing

Discover the advantages and disadvantages of obtaining a license from a company to manufacture and sell one or more of its products.
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Guide

How to write an environmental policy

Discover the benefits of having an environmental policy. Find out how to select the right format and content.
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Guide

Manage your customer care

Find out how to use feedback and loyalty plans to retain existing customers, get new ones and increase your sales.
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Guide

Best practice

Learn how best practice techniques can be introduced into your business to give you a competitive advantage in the marketplace.
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Guide

Strategic planning

Learn how to write a strategic plan and how to make the transition from the initial planning stage to implementation.
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Guide

Review your business performance

Identify the steps in assessing your business's performance and what you can do to make some desired improvements.
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